Business Improvement Tool 'CTI System'
A powerful new type of business improvement tool that integrates telephones and databases!
The "CTI System" supports speedy telephone responses for the service departments of companies by providing customer information and past response history. As soon as a call is received from a customer, their information and a list of the machines they use are displayed on each representative's computer. Since the response history for repairs and other services is managed by machine number, the history can be carried over even if there are changes in customers due to resale or other reasons. 【Features】 - Management of response history for repairs by machine number - Centralized management of information in a database - Instant sharing (viewing) of response status from other locations - System operation management - Integration with telephones *For more details, please refer to the PDF document or feel free to contact us.
- Company：ワイエムピーインターナショナル
- Price：Other
