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Business Improvement Tool 'CTI System'

Business Improvement Tool 'CTI System'

A powerful new type of business improvement tool that integrates telephones and databases!

The "CTI System" supports speedy telephone responses for the service departments of companies by providing customer information and past response history. As soon as a call is received from a customer, their information and a list of the machines they use are displayed on each representative's computer. Since the response history for repairs and other services is managed by machine number, the history can be carried over even if there are changes in customers due to resale or other reasons. 【Features】 - Management of response history for repairs by machine number - Centralized management of information in a database - Instant sharing (viewing) of response status from other locations - System operation management - Integration with telephones *For more details, please refer to the PDF document or feel free to contact us.

  • Other information systems
  • Business improvement tools

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What is the meaning of business improvement? I want to know the effects and importance that can be gained!

What is the meaning of business improvement? I want to know the effects and importance that can be gained!

Focus on the decline in productivity and waste in operations! It is expected to generate significant benefits for the entire company.

In daily operations, it cannot be definitively stated that the current methods being employed are the final form; in reality, operations are repeated while facing various problems and challenges. Let's focus on the decline in productivity and the waste in operations caused by the absence of an organizational database. By reassessing these points, it is expected that significant benefits can be generated for the entire company. Here, we will explain in detail about business improvement, the steps to actually implement it, and the effects that can be achieved. *For more detailed content of the column, please refer to the related links. For further inquiries, feel free to contact us.*

  • SFA/Sales Support System
  • Business improvement tools

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Increase efficiency by combining with RPA: 'xoBlos' strong in Excel processing.

Increase efficiency by combining with RPA: 'xoBlos' strong in Excel processing.

The wall faced in RPA development 'Excel aggregation' will be solved by xoBlos.

RPA has been gaining popularity for several years and is being adopted by various companies. However, once full-scale operations begin, we often hear concerns related to Excel processing, such as "It takes more time than expected for Excel processing" and "Running RPA on heavy Excel files results in errors." In fact, while RPA excels at simple routine tasks, it struggles with detailed data collection, aggregation, and report creation... You can leave such concerns to the Excel business improvement solution "xoBlos." xoBlos is a tool specifically designed for automating Excel processing. By combining RPA with xoBlos, you can achieve maximum performance.

  • Other information systems
  • Business improvement tools

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